As a pioneer in the field of offsite Live Medical Receptionist services, ClinicFone is bringing the human back in healthcare. A person in need for medical service is not at his/her best and being trapped in a hold queue or in a loop of robotic response is frustrating.
ClinicFone helps Doctors, Clinics & Hospitals drastically reduce patient telephonic wait time while increasing the quality of service and allowing clinicians to focus on their patients, which in turn translates to better healthcare delivery as well as less burden on the physician.
Our patent pending systems allow us to direct incoming patient calls to make or change appointments to our live receptionist who can directly book into the physicians EMR. If the patient has any additional inquiries which require access to staff onsite we have the ability to redirect that call back to the clinic which in turn help increase efficiency and allows the patient to have a positive experience.
